Now, say bye to the stress of cancellation fees, as Southwest Airlines has one of the most relaxed policies in the sky. Although other airlines have recently relaxed their cancellation policy, Southwest Airlines is the champion. In adherence to its commitment to customer satisfaction, the airline offers a Southwest Airlines cancellation policy that sets itself apart from many others in the industry. It allows passengers to cancel up to 10 minutes before departure without hidden charges. Surprising, isn’t it? 

Understand the ins and outs of canceling your Southwest flight – an experience that will make booking cancellation with Southwest Airlines easy and free!

What is the Southwest cancellation policy? Get the Major Points:

As per the Southwest cancellation policy, you can cancel your flight up to 10 minutes before it’s supposed to leave at any time without any charges. If you have decided to cancel your Southwest flight, the airlines offer two main options for compensation. However, it depends on the fare type of your ticket.

  • Refundable Tickets: Tickets for Anytime and Business Select® are fully refundable. One option is to get your money back via the original payment method; another is to keep the ticket value and use it as a credit for a future flight.
  • Non-Refundable Tickets: No refunds will be given for tickets to Wanna Get Away® or Wanna Get Away Plus®. Instead of cash, you’ll get a flight credit or Transferable Flight CreditTM (based on the fare) that you may utilize to book another flight at a later date.

Southwest Airlines Cancellation Policy Timeframe

Customer Check-In Requirements: Some specific check-in requirements have been included under the Southwest Airlines cancellation policy to generate smooth operations: 

  • You are kindly asked to cancel the booking no less than 10 minutes before the original departure time of the flight if you will not be traveling.
  • Cancellations made less than 10 minutes earlier than the intended departure time will result in:
  • Funds will be refundable as a Transferable Flight Credit™, for Business Select® or Anytime fares.
  • The funds will be forfeited for Wanna Get Away® or Wanna Get Away Plus® fares. 

Reward Travel Reservations: Under the Southwest Airlines Cancellation Policy, passengers get flexibility for cancellations made within specific timeframes:

  • 24-Hour Cancellation Window: Depending on the pricing, you can either a) get a refund to the method of payment or b) hold the value of the ticket as a flight credit or Transferable Flight CreditTM to buy a future flight if you cancel your booking within 24 hours of booking.
  • Significant Schedule Changes: You can get your money back according to the way you paid if you cancel after a prime change or delay in the schedule.

Reward Travel Reservations: Southwest Airlines offers the following options for reward travel reservations booked with Rapid Rewards® points:

  • Business Select® or Anytime fares: Refunded to buyer’s Rapid Rewards® account are points redeemed for bookings. 
  • You will be able to use any taxes and fees that are linked with your reward travel reservation as a Transferable Flight CreditTM.

Wanna Get Away® or Wanna Get Away Plus® fares: Your reward travel reservation, including any points spent for booking, as well as any taxes and fees, will be forfeited.

The Southwest Rapid Rewards is the best loyalty program. You should join because it’s free and the only method to earn points on Southwest flights (which you can use for future travels).

Be mindful of the limitations on using Southwest travel monies that you may receive canceling a Southwest Airlines journey. The Wanna Get Away Fares money may only be accessed with the original ticketed passenger’s name and confirmation number; they cannot be transferred to anyone else. Conversely, you can transfer your Wanna Get Away Plus, Business Select, or Anytime fares to someone else as long as they have a Rapid Rewards account (( Southwest Rapid Rewards program is one of the best loyalty programs run by airlines. It is easy to sign up without paying anything.)

The travel fund does not have an expiration date, regardless of the type of ticket you purchased, so you can keep the cash until you are prepared to utilize it.

If your plans change or the price reduces, you might want to cancel your flight because the Southwest cancellation policy is user-friendly, and the process is straightforward. You may use your points, travel dollars, or cash refund for a new reservation.

Can I cancel and get a refund with Southwest?

Online flight cancellations with Southwest are the straightforward and fastest option. The official Southwest Airlines smartphone app is another option. 

Go to the Southwest app or and select the Manage Reservation tab. Please ensure that you have the name of the lead passenger and your booking confirmation number readily available. To cancel, just touch the ‘Cancel’ button and follow the on-screen prompts.

How to Use Travel Funds on Southwest Airlines?

Here are the steps to apply travel funds toward your next booking with Southwest Airlines: 

  • Proceed to the checkout screen when booking your next travel on the Southwest Airlines website.
  • On the checkout screen, you can find the section “Do you want to apply travel funds?” Click on Apply travel funds here.
  • In this section, fill in the passenger name and confirmation number of the canceled flight for which you want a refund. The confirmation number can be found in the confirmation email of your original booking and in the email you received when you canceled the reservation.
  • The thing to be noted here is that the passenger name entered should match that of the canceled flight.
  • If the cost of the new flight is more than the cost of the canceled flight, you will have to pay the remaining amount using a credit card or gift card. Apart from this, if the cost of the new flight is less than the original, you will be left with travel funds whose validity is up to one year.


The Southwest Airlines Cancellation Policy is an offering of flexibility and convenience to travelers whose travel plans suddenly change. The policy has been designed based on a customer-centric approach and commitment to satisfy the maximum number of passengers. The elimination of cancellation fees on refundable and non-refundable fares sets it apart from its competitors while providing passengers peace of mind. So next time, if your travel plans change, don’t worry but explore Southwest Airlines Cancellation Policy and experience a smooth journey!


Can I cancel my Southwest flight without penalty?

Yes, as long as the reservation was booked at least seven days before the intended departure, Southwest Airlines does indeed give a 24-hour free cancellation policy for bookings made directly through their website, app, or phone.

What is Southwest’s cancellation policy?

The cancellation policy of Southwest Airlines is customer-centric. If the departure is more than two days in advance, you can get a full refund for your tickets within 24 hours of booking. For more details, explore the Southwest Airlines Cancellation Policy.

Is it risky to book a Southwest flight?

In 2023, Southwest Airlines has a safety rating of 7 out of 7 from But unlike in 2021, Southwest is not among the world’s top 20 safest airlines. 

Does Southwest allow free luggage?

By not trying to nickel and dime its customers, Southwest maintains its simplicity and remains the only U.S. domestic carrier that offers two free checked baggage per paying passenger.

Does Southwest Airlines have a no-show policy?

Yes, If you have a Wanna Get Away ticket and are planning to use it, you must cancel at least 10 minutes before your departure time to accommodate Southwest Airlines’ no-show policy. Failure to do so will result in the “no show” status and the loss of any unused monies. 

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